When you computer breaks, you take it to a Computer Repair shop. But when you need help with using it, who do you call?

Support for the Home User 2017

Frustrated by your computer? Need help getting it set up or updated or installing software. The new Windows 8 interface can be a bit confusing. Do you have the right antivirus software installed? Are you backing up your pictures, music and files?

I specialize in sitting with the home user and explaining their computer and options. We have found that many home users do not have adequate Anti-Virus and Backup procedures in place (until a disaster hits).

Some steps to complete when setting up a computer
Install software (antivirus) Connect to home network
Set up software programs Set up e-mail connections
Install Printers Install Utility programs

My rates vary from $30 to $60 an hour depending on the service provided and my expertise level. If I am not overly familiar with your software / situation, I will charge way less for the opportunity to learn.

Support for Small Business 2017

When you need a helping hand with your office technology.

Creating 'Brochure Websites'

Most prospects today will first to check out your website to:

1. See if exists - if not you may be considered too low tech.

2. Your selling proposition - give them a reason why they should do business with you.

3. Contact and location information (as appropriate).

I believe that you can get started with a small 1 to 3 page website to fulfill the above objectives.

Sample webistes:


In addition, I can help with setting up Excel spreadsheets and Access databases.

My Story
I am a retired Tech guy. Though I spent most of my corporate life in a large company, I enjoy helping people with their technology. I am pretty successful in explaining how it all fits together so that you undertand it.

Alan Dean

Professional Profile

Find out if a little time now can save you a lot of frustrations. Available afternoons and early evenings.

Call me today at (630) 913.2760 to book your appointment.

Available afternoons and early evenings.


BS in Business
(Eastern Illinois University)

Computer Career Program
(DePaul University)

MS in Computer Science
(DePaul University)

Microsoft Database Administrator Program

Certificate in Web Design Program

Work Experience:

Marsh & McLennan, Inc.
Senior VP, Technology Manager (20 Years)
DePaul University - Part time instructor (under grad & graduate computer courses)
Maplebrook Computer Services - Part time repair technician.
River Oak Technologies - Software Installation & Training, Microsoft Office Training & Programming, Website Development.